Tag Archives: Mobility Pack

Citrix XenApp Mobility pack & RES Workspace Manager, lets fix those issues!

Late last year Citrix announced the availability of the XenApp 6.5 mobility pack. This mobility pack allows more native gestures to tablet users within their desktop session. Having testing it first hand, its really, really cool, but has a few issues to be aware of.

Firstly, it tends to enumerate hidden drives like c: or whichever drives you hide with Group policy, Kees Baggerman blogged about this issue a number of weeks ago:





and to confirm, there is definitely a private hotfix available for this. My own call reference with Citrix was SR60726532 if you wish to log a call yourself and receive the hotfix, you can quote this number.

The hotfix itself is just a binary replacement for the touchoptimizedDesktop.exe file in c:program files (x86)citrixsystem32.

Secondly, the Mobility pack’s start menu will enumerate both the local start menu and the users controlled start menu via RES Workspace Manager.


*red applications shouldn’t be visible



This presents a show stopper as the user is able to launch local applications they are not assigned without the security rules assigned. I logged this with both Citrix and RES. Citrix politely told me to PFO and RES agreed to log a feature request to add support.

If like me, you’d prefer a workaround while RES work their magic, Follow the below steps:

modify the permissions to the default start menu (c:programdatamicrosoftwindowsstart menu):





Modify the ACL’s on the Programs folder as follows, ensuring to remove the users group and everyone group from the acl:




After doing so, the users start menu inside of the Mobility pack, should be correctly populated:




And that should be it, your fondleslab users should now be able to experience the XenApp mobility pack in all its glory!